ADHIKARI, Dr. Basanta Prasad. Factor Influencing Customer Satisfaction at BBSM, Bharatpur, Chitwan . The OCEM Journal of Management, Technology, and Social Sciences, [S. l.], v. 1, n. 1, p. 57–67, 2023. Disponível em: https://journal.oxfordcollege.edu.np/index.php/ojmts/article/view/8. Acesso em: 3 apr. 2025.